2 Comments
User's avatar
Neural Foundry's avatar

Fantastic framing here. The quadrant 3 observation hits hard because I've been in that exact situation where kindness became a shield agianst making hard operational decisions. What actually helped us was reframing businesslike processes not as cold efficiency but as acts of kindness to future-us. Making SMART plans feels tedius at first, but it's honestly kinder than scrambling later. Great stuff.

Adam Sandell's avatar

Yes! That's exactly the thinking I'm concerned about here, the idea that there's a conflict between being kind and businesslike, when in fact they're prerequisites for each other.