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brilliant... so true and yes, helpful to hear it discussed... lack of self knowledge is a big problem. LOVE hearing your reading voice... so clear with beautiful enunciation.

Decades ago I was in a training session that involved a triad of co-workers. One listened while the other two expressed their thoughts about solving an assigned problem. Afterabout 15 minutes,the third one said what he/she had heard from each... and the way their style affected their effectiveness. The lessons learned in that short exercise have stayed with me for a lifetime.

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Such a wonderful exercise, that. I’ve done it with groups a number of times. Also really good for getting insight into your communication skills when you work in or are training for a role in healthcare.

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